May 19 2014By Ashish Khot
If you are thinking of implementing a Salesforce CRM, there are a few things you should know.
First of all, before doing anything you need to plan your CRM by following these six steps: build your team, define and prioritize your goals, define your process, map your process to Salesforce CRM functionality, define the fields you need, define the reports you need, train your administrator and communicate with your users. After you have your plan set up, you can begin to implement your Salesforce CRM.
Salesforce CRM Implementation
Using Salesforce CRM to increase revenue can be great for any business, in fact, over 100,000 companies use Salesforce CRM worldwide. There are many reasons why companies implement a CRM and that is to track all sales activity, detailed information on every single lead, opportunity, and learn how to sell to the right people; running a business is not all about having contacts. This is done with personalized marketing, data and social insights by using the Salesforce1 Platform with Salesforce CRM applications and mobile-cloud communicating.
It usually takes 30 days to fully implement a Salesforce CRM but with the Salesforce1 Platform users can follow their customers and budget. The Salesforce1 Platform can be used anywhere, anytime and is pay-as-you-go so you don’t have to worry too much about payment. The Salesforce1 Platform has no hardware or software which means your platform can be up and running much quicker. The Customer life-cycle (close deals, log calls, etc.) is easier to handle thanks to the Salesforce 1 Platform.
The implementation of Salesforce CRM can help with Salesforce activity tracking, instant customer updates which lead to no surprises and being constantly connected to your CRM, wherever you are.
For products and more information regarding Salesforce Consulting and implementation please don’t hesitate to contact us.